CAPAC - Terms and Conditions

These Terms & Conditions (“Terms”) form a binding agreement between CAPAC — registered in France under SIRET 840 376 487 00012, 56 avenue Leclerc, 69007 Lyon (“CAPAC,” “we,” “us”) — and you, the individual or entity that creates a CAPAC account or purchases a subscription to the CAPAC software‑as‑a‑service platform (“Service”). By accessing or using the Service you accept these Terms. If you do not agree, do not use the Service.

1. Definitions

• “Service” – the CAPAC web application, APIs, dashboards, alerts and any associated software, documentation or support.
• “Subscription” – a paid plan purchased via Stripe that grants time‑limited access to the Service.
• "Launch Offer" & “Founding‑Member Pass” – the early‑adopter plan offered to beta users with a 40 % lifetime discount and additional perks (see Section 14).
• “Customer Data” – data imported from LinkedIn ad accounts and any information you upload or generate in the Service.
• “Rate‑Lock” – our commitment that the Subscription price shown at initial checkout will remain unchanged for the life of that Subscription (Section 6).

2. The Service

CAPAC provides manual bid analysis and one‑click bid updates for LinkedIn campaigns, proprietary hour‑by‑hour performance metrics, scheduling, alerts and related functionality. The Service is supplied “as is” without an explicit uptime guarantee; we aim for high availability and a 48‑hour average support‑response time.

3. Account & Eligibility

You must (i) be at least 18 years old and legally able to contract for your organisation, (ii) have authority over the LinkedIn ad accounts you connect, and (iii) keep login credentials confidential. We may suspend accounts that violate these Terms or applicable law.

4. Fees & Payment

• All payments are processed by Stripe.
• CAPAC operates as a French micro‑entreprise; invoices are not subject to VAT (Art. 293 B CGI).
• Subscriptions renew automatically unless cancelled.
• If a payment fails we may suspend access after reasonable notice.

5. Money‑Back Guarantee

• You may cancel within 60 days of first purchase for a full refund.
• Use the “Cancel & Refund” button in Billing or email refund@capac.pro. Refunds are processed within 48 h.
• Customers who cancel and later re‑subscribe are not eligible for a second guarantee period.

6. Rate‑Lock

The price of your active Subscription will not increase except with your express written agreement. If you cancel and later return, public pricing then in effect will apply.

7. Data Protection & Security

• Hosting: encrypted data‑centres in Paris, France.
• Access: secure LinkedIn OAuth with read‑and‑write permission; CAPAC writes only the bid change you approve.
• Compliance: GDPR, HIPAA & SOC 2 controls (audit in progress).
• Sub‑processors: AWS (France), Supabase (EU), Slack (EU). Full list on request.
• We store only metrics required for optimisation and delete other personal data.
• Data Processing Agreement (Appendix A) forms part of these Terms.

8. Intellectual Property

All CAPAC code, designs and methods are our exclusive property. We grant you a non‑transferable licence to use the Service during a valid Subscription. You retain all rights in Customer Data.

9. Usage Limits

Founding‑Member Pass and current yearly plan include unlimited LinkedIn ad accounts and campaigns. CAPAC may add fair‑use technical limits solely to prevent abuse.

10. Beta & Future Features

Beta features may change or be withdrawn. Founding‑Member Pass holders receive all future betas at no extra charge.

11. Termination

Either party may terminate at any time; fees are non‑refundable except within the 60‑day guarantee window. Upon termination we delete Customer Data within 30 days unless you hold lifetime storage.

12. Disclaimer & Liability

Except as stated here, the Service is provided without warranties. Our total liability is capped at the fees you paid in the preceding 12 months. Neither party is liable for indirect or consequential damages.

13. Indemnification

You will indemnify CAPAC against claims arising from misuse of the Service or breach of law.

14. Founding‑Member Pass

The Founding‑Member Pass includes:

• 40 % lifetime discount on all current and future plans/add‑ons
• 30 % lifetime affiliate commission once the program launches
• Guaranteed seat in every future beta
• Unlimited data storage (even if account is On Hold)
• On‑request export of hourly data
• Early‑adopter badge inside the app
• LinkedIn profile listed on the Founding Members page

Perks are tied to the original purchaser and cannot be transferred.

15. Notices

Email is sufficient notice. Use support@capac.pro for general matters and refund@capac.pro for refund requests when the button is unavailable.

16. Governing Law & Jurisdiction

These Terms are governed by French law; courts of Lyon have exclusive jurisdiction.

17. Export Compliance

You confirm you are not subject to EU or French sanctions and are allowed to receive the Service.

18. Changes to Terms

We may update these Terms; material changes will be emailed with 30 days’ notice. Continued use after that date means acceptance.

Last updated: 8 May 2025